RETURNS & EXCHANGE

REFUND

We have a ‘No Refund’ policy. 

RETURNS & EXCHANGE

Product (s) can be exchanged from any of our regular stores within the 7 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at help@anumjung.com within 7 days of purchase. After our team reviews the product, you will be offered an exchange with same price value product.

ORDER CANCELLATION

You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the 'Return and Exchange Policy' will apply. ANUM JUNG may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.

SALE

Items bought on sale can not be exchanged and refunded. Items shipped wrongfully in sale and/or defected items sold on sale will be exchanged. Shipping and handling or exchanges is non-refundable.